Member Usage and Loyalty Tracking
Member Vehicle Charging Stations
Membership - Background Checks
Membership - Habitually Delinquent
Membership - Junior Membership Transition Fee
Membership Initiation Fee Refundability
Membership - Multiple Categories
Membership - Reinstatement Fee
Membership - Retaining an Aging Membership
Membership - Wait List Deposits
Membership Prospective Candidate Tracking
New Member Recruiting, Gifting, and Orientation
Newsletters, Noise, and Meetings with the President
Nominating Committee Selection Criteria
Ordering App - Best Practices, Problems, and Solutions
Pickleball’s Impact on Racquet Sports
Platinum or Distinguished Club Designations - What’s the Value
Policy - Disparaging Public Statements
Pool Season, Guarding, and Hours
Prospective Member Background Check
Racial and Gender Diversity in Club Staff and Leadership
Revealing Swim and Athletic Wear
Recognition of Members' Passing
Recruiting Staff and Wage Impact - COVID
Retrofitting (Updating) Tennis Court Lights
Senior Membership and Board Nomination Policy
Service and Emotional Support Animals
Significant Other - Categorical Definitions
Staff Communication and Director Response
Staff Communication to Enhance Member Engagement
Staff Facilities Use and Meals
Staff Influencing Member - Part 1
Staff Influencing members - Part 2
Staff Lockers, Incentives, Performance Reviews, and Parties
Staff - Severance Package for Department Heads
Success Elements - Common Elements of Successful Clubs
Tee Time Restrictions and Tournaments
Tennis Professional Arrangements
Third Party Project Documentation
Wine Lockers - Suggestions on the Value of Member Wine Lockers
The list below is all the summary reports of the Group discussion issues from over 200 manager and director participants. The issues are listed in alphabetical order. Some may not have the information for which you are looking, but may have supplemental material, please feel free to contact me for additional research.
401(K) - Information on Clubs Participating in a Program
Access Control - Suggestions on controlling clubhouse access
Aging Members - Caring for their needs
Affinity - Groups within the Membership
Alcohol Consumption - Club Policy
Annual Meeting Under Gathering Restriction
AGM - Description for an assistant general manager and compensation
Assessments - Preparing the Membership
Awkward Situation - Poaching Another Manager’s Staff
Banquet Drink Pricing Packages
Board Approved Capital Spending
Board - Director Relationship - The Bully
Board - Director Relationship - President Arranging Staff Recruiting Interview
Board Elections and the Unruly Petitioner
Board and Committee Member Qualifications
Board Meeting - Length of time
Board Orientation - New President - Sereci
Caddies, Holes-In-One, and Ex-Spouses
Caddie Master Role Description
Calcutta or Parimutuel Wagering
Capital Assessment Sensitivity
Capital Funding - Descriptions
Capital Funding Requiring Member Approval
Capital Value - Does you club set parameters for the total amount of borrowing
CFO Analytics - Information Shared at the Board Level
CFO Vs. Controller and Wine Committee
Club Charitable Staff Extensions
Committee Size, Composition, and Your Role
Corkage, Food Minimum, and Service Charge
Course Closure - Revenue Impact
Director Relations - The Bully
Director Relations - President Arranging Staff Recruiting Interview
Director Relations - Director Staff Abuse
Director Relations - Old Versus New Guard
Director Relations - The Relentless Member
Diversity, Equity, and Inclusion - Corporate Social Responsibility
Dog Park, Cemetery, and Member Merchandise
Donations: Clubs being Solicited for Donations - Policies
Educating Directors on Dues Increases
Environmentally Friendly Containers
Establishing Proof of Residency
Event: Father/Daughter-Mother/Son
Exempt Employee Minimum Increase
Facilities Maintenance Requests
Finance - Repayment of Decades Old Past Member Refunds
Fund Raising - Ways to Raise Capital without Assessments or Dues Increases
Golf Cars - On Property Personal Use
Golf Privileges - Special Groups
Indemnification and Arbitration Clauses
Insurance - Event Certificates
Legacy Membership Qualifications
Leave of Absence - Updated 3.21.24
Litigation - Member Suing Their Club
Long Range Financial Planning Committee
Marketing - Internal Membership
Member Candidate Background Checks
Member Delinquency and Consequences
Member Information Distribution
Member Recruitment and Retention
Member Requesting Off-menu Items